FAQs

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FAQs

FAQs

Frequently Asked Questions

To book a cleaning service, call us or leave your information on our website, and we will contact you to schedule an appointment. We offer on-site inspections for accurate price estimates and cleaning product recommendations.

The cost of cleaning varies based on your property’s size. We provide on-site inspections to give you an accurate price estimate. There’s no obligation to book our services.

Our cleaning services include thorough bathroom cleaning, kitchen surface cleaning, trash removal, dusting, and vacuuming/mopping floors. In addition we offer services of carpet, rug, upholstery, stain removal, window, oven cleaning and limescale restoration. We can customize our services to meet your specific needs.

It’s generally recommended to have your carpets deep cleaned at least twice a year to maintain their appearance and extend their lifespan.

Carpets typically dry within 4 to 6 hours after steam cleaning. It’s recommended to wait before walking on them for optimal results.

Yes, we bring our own equipment and supplies. If you have preferred cleaning products, please let us know, and we will accommodate your request.

Yes, our cleaning products are safe for use in your home. We use environmentally friendly and non-toxic cleaning products. We can address any specific concerns or preferences you may have.

No, you do not need to be present during the cleaning. However, we are flexible and can work around your schedule if you prefer to be present.

The cleaning duration depends on your property’s size and the scope of the cleaning required. Our team will provide an estimated time frame during the on-site inspection.

Yes, we are committed to customer satisfaction. If you’re not happy with an area we’ve cleaned, let us know within 24 hours, and we’ll re-clean it for free.

Yes, you can cancel your booking anytime. Please notify us at least 24 hours in advance to avoid cancellation fees.

We cover a wide range of areas in Christchurch, including Addington, Amberley, Avonhead, Bromley, Burnside, Cashmere, Fendalton, Hornby, Lyttelton, Riccarton, Sumner, and more. Visit our website for a complete list of covered areas.
For More Questions

Contact us at:
0272490779 or 03 332 0750
Email:
info@purocleaningservice.co.nz.
We’re here to assist you!

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